A Message to Our Community: COVID-19
Updated: Mar 29, 2020
We have been closely monitoring how the COVID-19 outbreak has been evolving and our priority is the health, well-being and safety of our customers and community. Our actions and decisions follow the recommendations from the government. As an essential service, Home-Sweep is continuing sweep services while complying with government guidelines surrounding COVID-19.
Our Services and Safety Measures
Home-sweep will continue to provide our usual services, taking additional steps to ensure the safety of our customers. Please be assured that I will observe the very strictest guidance in terms of cleanliness to avoid any potential contamination; there is no need for any personal contact, and wherever possible I would advise customers to place themselves in another room throughout my visit. I continue my common practice of wearing a fresh pair of nitrile gloves prior to entering your house and will only remove them when I have left the property. I will also wear a face mask throughout.
Many of you will be working from home and self-isolating, and there will potentially be even more demand upon your heating systems. For efficiency, insurance purposes and, most importantly, for your and your family’s safety, your chimney and stove still requires sweeping. Anything from tar to birds’ nests can get stuck in your flue, and this can increase the risk of chimney fires and reduce the efficiency of your stove. Carbon monoxide can also build up when flues, chimneys or vents are blocked. Read more about the dangers of Carbon Monoxide here.
I will continue to issue sweeping certificates for insurance purposes and for your own records. To prevent contact, rather than issuing a certificate at the time, I will record the visit on our database. A hard copy will be made available should you require it.
I wish you all the very best during these trying times. Please take care of yourself and your family.
Greg, Home-Sweep Owner